Insights

The ties that bind: merging your investment reporting operations

March 8, 2022

Any asset manager that has grown its AuM rapidly will know that its investment reporting processes can come under severe strain during that period. If mergers and acquisitions are added to the melting pot the situation becomes even more complex, often with multiple reporting processes or applications in play in various geographic centers, serving different client types with different expectations in different locations. The outcome can be a high degree of duplicated effort, inefficiencies, and...

Read more...


Who pays the price for a delayed fund launch?

January 13, 2022

  Summary: Asset managers have a problem with fund launches, because of the numerous stakeholders involved. The lack of governance is a problem for the asset manager because teams cannot easily identify the chokepoints in the process. The major issue with this situation is workflow. The complexity of fund launches is over complicated, involving multiple parties, and duplication of effort. The reputational damage from a fund launch delay, the costs of a service that is...

Read more...


Is outsourcing client reporting still ‘losing control’?

December 10, 2021

In the world of financial technology, the maxim is always to look forward. In such a fast-paced environment, learning from the past is often seen as less important (or less exciting) than the ‘next big thing’, be it SaaS, IBOR, Big Data, blockchain, digitalisation or whatever the latest concept is. Sometimes, however, in business as in life, we need to look back to see how far we have come and to learn important lessons...

Read more...


Video – Mitigating the risk of your client reporting implementation

October 13, 2021

https://player.vimeo.com/video/630006637 Abbey Shasore, CEO, Factbook @FactbookCompany Read more Insights...

Read more...


Lost in translation: the importance of getting your translation strategy in investment reporting right

September 20, 2021

Investment reporting is a recognised component in the investment management lifecycle, but there is one area within this process that it often still overlooked – the translation, argues Abbey Shasore, CEO, Factbook and Jean Bernard Le Floc’h, Partner, Fastnet Translation. In the investment management world, investment reporting is, whilst not always given the highest priority, at least afforded a place of significance. Informing investors of their fund performance, satisfying regulators, or providing Marketing with key...

Read more...


Time to circle the wagons and review your investment reporting process?

July 19, 2021

  Many investment management firms take a DIY approach to their investment reporting, relying on highly bespoke systems developed by the IT department. There is nothing inherently wrong with this approach – but can it only take the firm so far, asks Abbey Shasore, CEO, Factbook.   A US investment management firm we were talking to recently characterised it beautifully: ‘’We are currently circling the wagons to get a discussion about this [automating our investment reporting...

Read more...


Getting value from your investment reporting.

April 21, 2021

There are now many middle or back-office tasks within asset management firms where there is little or no competitive advantage to be gained. Is investment reporting one of them – or can real value still be derived, asks Abbey Shasore, CEO, Factbook. As investment management operations (and software) becomemore commoditised, it is increasingly difficult for asset managers to derive real value from these activities. Middle and back-officeprocessing in particular has become very standardised and...

Read more...


Want to keep your clients interested in your investment reports? Change the narrative.

March 10, 2021

    Why does it matter if your factsheets are issued like clockwork every month, if there is little thought being given to the narrative? Are there not more important elements for asset managers to consider when reporting on investments, asks Abbey Shasore, CEO, Factbook. The need to achieve or exceed service level agreements (SLAs) is obviously very important to asset management firms. Meeting client expectations is a fundamental part of any business and asset...

Read more...


Client Reporting – Prepare to succeed

January 5, 2021

Sustained acquisition of AUM will always be the holy grail for investment firms – for most it is the reason they exist and the essential manifestation of the excellence. This is no less so in the relatively attritional conditions we have seen in recent times. At the same time as they seek to grow AUM firms also look to stem outflows by developing both profile and reputation. Ever more sophisticated communication techniques must be deployed to...

Read more...


Effective client reporting is telling the investor what they need to know, not what you want them to know

October 22, 2020

  Abbey Shasore, CEO, Factbook, discusses how buy-side firms must seek to answer the genuine questions in their investment reporting. The recent Presidential debate in the US reminded me of an oft-forgotten parallel in the world of investment reporting: that of responding to the question that you wish to answer rather than the actual question being posed. It is a well-known fact that investment managers routinely include data in their client reports...

Read more...


1 2 3